Speed-to-Lead AI Agent Calls New Leads in Under 2 Minutes | Teknoloje Case Study
RENEWABLE ENERGY CASE STUDY · SPEED-TO-LEAD VOICE AI

Speed-to-Lead AI Agent Calls New Leads in Under 2 Minutes

Replacing next-morning callbacks with an AI voice agent that calls, qualifies, and scores every new solar lead within two minutes of arrival.

< 2 Minutes Lead Ingestion to Live Outbound Dialing
SPEED-TO-LEAD · OUTBOUND ENGINE TRIGGER < 90s NEW SOLAR WEB INQUIRY INGESTED Location: NSW, Australia · 6.6kW System · Bill: $850/qtr AI Outbound Voice Agent (Retell + ElevenLabs) "Hi Dave! Calling from Apex Solar regarding your quote request. Is your roof tile or tin, and do you currently have shading?" ✓ Qualified Hot Lead (Score: 92/100) Rep Alert Sent Australian Solar Installer · 2 Agents Live (Inbound + Outbound) · n8n + Twilio
<2 min Lead arrival to first call
>4h → <2m Callback time improvement
30% Reduction in cost per qualified lead
2 Agents Voice agents live in production
* Verified operational figures from live production solar pipeline deployment.
THE CHALLENGE

Beating the Clock on Every Quote Request.

Solar quote requests don't wait. A homeowner fills out a form after comparing three or four installers online, and whichever company gets them on the phone first has a real edge. Industry data shows lead conversion drops sharply after 10 minutes. For this Australian residential solar installer, delay was handing business to competitors.

Leads Sat in Inboxes

New inquiries landed in email and shared spreadsheets. Sales reps had to manually notice the new row, extract details, and dial.

Reps Never at Desks

Reps were mid-install, on-site, or away from their desks at 7pm on Tuesday when high-intent homeowners submitted quote forms.

Delayed Callbacks

Callbacks took between 20 minutes and the next morning. Every hour of delay allowed competitors to reach prospects first.

Manual Dialing Fatigue

Sales reps spent valuable hours re-dialing unanswered leads and manually entering contact records rather than closing quotes.

OUR APPROACH

Two Agents, One Lead Pipeline.

The client didn't need another dashboard telling them response time was slow. They needed the phone to ring before the lead's attention moved on.

We deployed an automated speed-to-lead voice pipeline orchestrated in n8n over a dedicated Twilio SIP trunk, running Retell AI and ElevenLabs natural voice synthesis — pairing an automated outbound qualification engine with an intelligent inbound receptionist.

Related Solutions & Case Studies

Voice AI Agents — Full Platform Overview After-Hours Clinic Receptionist Case Study Agentic Automation — Autonomous Workflows
PIPELINE ARCHITECTURE

5 Steps to Sub-2-Minute Conversion.

1. Trigger-to-Call <2 Min

New web form leads trigger an instant webhook into n8n, initiating an automated outbound call via Retell AI and ElevenLabs voice synthesis.

2. Solar Qualification Script

The AI dynamically verifies roof type, shading, quarterly power bills, and purchase timeline — calculating a tailored qualification score.

3. Double-Dial & SMS Fallback

If the prospect doesn't answer, automated retry logic dials again and triggers a personalized SMS fallback, eliminating abandoned contacts.

4. Real-Time CRM & Alerts

Call audio, full transcripts, and lead scores sync straight into the CRM. Hot leads trigger an immediate SMS alert to senior sales reps.

5. Inbound Agent "Emily"

A second dedicated AI voice agent handles returning calls, quote follow-ups, site visit reschedules, and general solar inquiries 24/7.

Hardened Production Setup

Dedicated SIP trunking, isolated automation webhooks, tight firewall policies, and secure unattended operations 24 hours a day.

OPERATIONAL SUCCESS

Why It Worked

  • Speed Was the Product: Getting call-trigger latency under two minutes allowed the installer to reach homeowners while quote forms were still open on screen.
  • Seamless Human Hand-off: The AI qualifies and scores, then delivers warm, context-rich leads to human reps for closing.
  • Recovered Unresponsive Leads: Double-dial and SMS retry logic converted contacts that previously would have been lost.
MEASURABLE IMPACT

Production Outcomes

  • Under 2-Minute Callback: Cut lead response from next-morning down to sub-two-minutes.
  • 30% Lower Cost Per Qualified Lead: Higher contact and qualification rates lowered acquisition costs.
  • 2 Agents in 24/7 Production: Inbound receptionist and outbound qualification running continuously.
  • 100% Automated CRM Entry: Sales reps follow up on warm conversations, not cold spreadsheets.
ENGAGEMENT SUMMARY

Project Details.

The system has been in production handling both inbound and outbound call volume since go-live. The n8n automation workflows and voice infrastructure run unattended around the clock to provide fast, reliable, and secure lead qualification.

Client Australian Residential Solar Installer
Industry Renewable Energy — Residential Solar
Solution Voice AI Agents — Inbound & Outbound
Deployment Status Live in Production
Tech Stack Retell AI, ElevenLabs, n8n, Twilio, Dedicated SIP Trunk, CRM Integration, SMS
Agents Active 2 Live Agents (Inbound & Outbound)

Facing a Similar Challenge in Your Sales Pipeline?

Schedule a 30-minute consultation to see how a speed-to-lead voice AI agent can call and qualify your web leads in under two minutes.

Schedule a Consultation Contact Us